Med Spa Memberships in Birmingham, AL

Memberships are for one-year minimum. Your credit card on file will be charged monthly. Your annual membership will be automatically renewed at the same rate unless you provide two weeks notice by filling out the cancellation form either in house or under the membership forms online. You may upgrade your membership at any time. If you relocate out of state before end of the year agreement, you will need to give a month’s notice to cancel your membership and pay cancellation fee. We will provide a form for you to fill out and return.

We recommend that you arrive at least 10 minutes prior to your first scheduled appointment.

Your late arrival may limit our ability to offer the full treatment. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.

Your med spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability.

If you are unable to keep your scheduled appointment, you must provide a minimum of 24-hours notice to avoid being charged the full price of your missed treatments. First, missed appointment will be a warning. Second, missed appointment you will be charged full price of your missed treatments. If you do give a 24-hours notice your service will roll over to the next month. We recognize the time of our clients and our Doctors, Hair Stylists, and Estheticians time is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. For these reasons we are obligated to compensate our Doctors, Hair Stylists, and Estheticians for their time as well as make up for the loss of other clients.

You may request an appointment with aesthetician or hair stylist of choice but it’s not always guaranteed. If on the day of your appointment we inform you that your request is not available, we will have another aesthetician or hair stylist will do your service. If you deny service on the day of scheduled treatment, you will forfeit your treatment and no refund will be given. (Only applies towards hair facials and blowouts)

We prohibit contacting employees about scheduling appointments, products, etc. at Smart Skin Med Spa. Please, respect our policy and the employees. If you contact employees, you jeopardize their position here at Smart Skin. If you need to schedule or have any questions please, contact Smart Skin through our business phone number (205) 968-1301 or ssmedspa@yahoo.com.

Please advise us at time of booking of any health conditions, allergies, injuries, recent surgeries, pregnancy or special needs which may affect your services.

Our staff works hard to help you achieve a higher state of happy. While gratuity is optional and at your discretion, it is greatly appreciated. We suggest 15% to 20% of the full price of the service provided. You may tip your aesthetician in the room or upon checkout. We accept Venmo or cash.

We are unable to process any returns or reimburse any payment transaction on any smart skin med spa treatment series that are purchased. We will exchange them for med spa credit of equal value to any of the services.

We will happily accept unused and unopened products for an in-store credit. We regret that any used or opened products may not be returned.